Frequently Asked Questions
These are the most commonly asked questions
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SendSathi is a secure cross-border payment app that allows you to send and receive money globally with near-zero fees and instant processing. You can receive payments through a EUR virtual account and cash out in 13+ supported countries — with more corridors being added regularly.
Simply download the app and sign up using your email. Set your PIN and choose a unique username — and you're ready to go! Security first: Only you control your account and funds. Not even SendSathi can access or move your money. Always protect your account by using a strong PIN and keeping your login details confidential.
We partner with trusted global payment providers to ensure secure and seamless transactions. After completing a quick KYC verification, you can:
Add funds using your bank account or card
Withdraw funds to your bank account using the same secure channels
Yes. SendSathi is available on Google Play and the Apple App Store. Note: A web version is not available at this time.
Sending and receiving money through SendSathi is currently free.
No. Your username is unique and serves as one of the key identifiers for your profile, so it cannot be changed once created.
SendSathi is fully compliant with EU financial standards and partners only with licensed providers.
SendSathi is secure and compliant with EU-regulated end-to-end encryption to keep you money and data safe.
Your funds will arrive anywhere faster than traditional methods, even on weekends and holidays.
You can send money directly to all major banks in the southeast Region such as NIC Asia, Nabil, Global IME and more.
Yes you can send money to other countries such as Thailand, Malaysia, India, Turkey, Egypt, Serbia, Bosnia and many more.
You can go to “Security and Pin” section in your SendSathi app to reset your PIN. For a password reset a request to hello@sendsathi.com should be sent.
To update your personal information, you will need to send an email to hello@sendsathi.com. Updated KYC documents may be required for changes such as change in address or change in name.
Yes there is an option to delete your account by going to your “Profile” in the SendSathi app.
No. There is no restriction on the maximum amount you can send. However additional information may be requested.
You may reach SendSathi via email at hello@sendsathi.com or on WhatsApp @SendSathi or by phone at 1-402-588-0018
Download SendSathi from the Play Store or App Store
Sign up with your email
Set a secure PIN
Choose your unique username
Start sending and receiving funds instantly